Rasayel - Notice history

All systems operational

Website - Operational

100% - uptime
Jul 2024 · 100.0%Aug · 100.0%Sep · 100.0%

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Jul 2024
Aug 2024
Sep 2024

Web App - Operational

100% - uptime
Jul 2024 · 100.0%Aug · 100.0%Sep · 100.0%

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Jul 2024
Aug 2024
Sep 2024

Mobile App - Operational

100% - uptime
Jul 2024 · 100.0%Aug · 100.0%Sep · 100.0%

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Jul 2024
Aug 2024
Sep 2024

WhatsApp (360dialog) - Operational

100% - uptime
Jul 2024 · 100.0%Aug · 100.0%Sep · 99.86%

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Jul 2024
Aug 2024
Sep 2024

Facebook Messenger - Operational

100% - uptime
Jul 2024 · 100.0%Aug · 100.0%Sep · 100.0%

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Jul 2024
Aug 2024
Sep 2024

WhatsApp (Cloud API) - Operational

100% - uptime
Jul 2024 · 100.0%Aug · 100.0%Sep · 99.92%

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Jul 2024
Aug 2024
Sep 2024

Notice history

Sep 2024

360dialog are experiencing issues communicating with Meta.
  • Resolved
    UTC
    Resolved

    360dialog are reporting that everything is back to normal.

    We are continuing to monitor, and will update here if any further issues arise.

  • Update
    UTC
    Update

    360dialog are reporting the majority of their functionality is back to normal.

    Templates should now be functioning as normal.

    We are continuing to monitor the situation.

  • Monitoring
    UTC
    Monitoring

    360dialog have reported issues on their side communicating with Meta.

    Affected components:

    • Creating / updating templates

    • Updating profile information

    • Changing hosting provider

    Feel free to follow their status page here: https://status.360dialog.com/cm1hvl1q1001f8zfjnvbqdhbl

WhatsApp Cloud API embedded sign up outage.
  • Resolved
    UTC
    Resolved

    Meta's team has deployed a fix for the major impact of setting up phone numbers and WhatsApp business account creation on WhatsApp Embedded Signup.

    this issue is now mitigated as of 4:45PM GMT+1. Thank you for your patience.

  • Investigating
    UTC
    Investigating

    Meta are experiencing an ongoing issue with the signup service. You may experience issues when attempting to register a number.

    You can follow Meta’s status page here. We will update again as soon as we have more information.

Issues with misreported 360dialog health checks
  • Resolved
    UTC
    Resolved

    This incident has been resolved and health checks should be back to normal now.

  • Investigating
    UTC
    Investigating

    360dialog have informed us of an ongoing issue that may impact your usage of the app.

    The features that may be affected are:

    • Updating templates

    • WhatsApp Flows

    • Updating the business profile from Rasayel

    • Rasayel Health Checks

    We are currently working with 360dialog to resolve these issues and will update you when we have more information.

    At the moment, there is no impact on sending or receiving messages.

    If you have issues in your number’s Health Center related to an unauthorized client, feel free to ignore this if the message sending is still working.

Aug 2024

No notices reported this month

Jul 2024

No notices reported this month

Jul 2024 to Sep 2024

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