Rasayel - Scheduled Database Maintenance – Maintenance details

All systems operational

Scheduled Database Maintenance

Completed
Scheduled for April 06, 2024 at 9:00 PM – 10:30 PMUTC

Affects

Web App

Under maintenance from 9:00 PM to 10:30 PM

Mobile App

Under maintenance from 9:00 PM to 10:30 PM

WhatsApp (360dialog)

Under maintenance from 9:00 PM to 10:30 PM

Facebook Messenger

Under maintenance from 9:00 PM to 10:30 PM

WhatsApp (Cloud API)

Under maintenance from 9:00 PM to 10:30 PM

Updates
  • Completed
    April 06, 2024 at 10:30 PMUTC
    Completed
    April 06, 2024 at 10:30 PMUTC
    Maintenance has completed successfully
  • In progress
    April 06, 2024 at 9:00 PMUTC
    In progress
    April 06, 2024 at 9:00 PMUTC
    Maintenance is now in progress
  • Planned
    April 06, 2024 at 9:00 PMUTC
    Planned
    April 06, 2024 at 9:00 PMUTC

    What’s the impact?

    During this window, Rasayel services will undergo critical database maintenance. Incoming messages will be delayed until the upgrade is completed. No messages are expected to be lost. This maintenance will impact our Public API, mobile and web applications. You may notice degraded performance across our services.

    Why are we doing this?
    We occasionally need to perform upgrades on our database to ensure our systems run smoothly. These upgrades will help us avail of new technology that will help to improve database stability, speed and security.